Our Coaching Philosophy:

TRANSPORTATION/SOBER TRANSPORT - Transport/Sober Transportation – Includes transportation to and from all support meetings and residential treatment programs (AA, IOP, PHP, etc.)

PARENT/SPOUSE COACHING -   Support offered to family members of individuals dealing with addiction or undergoing recovery from substance abuse. Our services are designed to educate and empower parents and spouses, helping them to better understand addiction, set healthy boundaries, and effectively support their loved one’s journey towards recovery. This includes, but is not limited too:

1. Education: Providing information about addiction, recovery processes, and relapse prevention.
2. Communication Skills: Teaching family members how to communicate effectively and compassionately with their loved one.
3. Coping Strategies: Helping family members develop strategies to handle stress and maintain their own well-being.
4. Boundary Setting: Guiding families on how to establish healthy boundaries to prevent enabling behaviors.
5. Support Networks: Encouraging participation in support groups for families, such as Al-Anon, Nar-Anon or PALS 

INTEGRATIVE HEALTH – Initial general health assessment. Client goals are focused on key areas of recovery: sobriety, family/relationships, finances, nutrition, spirituality, fitness, social life, education/career, and hobbies/passions. We break down goals for each category into attainable steps. We empower clients to take ownership of their goals, then hold them accountable to follow through. At the start of each week, we work with clients to create structured schedules and set both short- and long-term goals. 

INTERVENTIONS - Our coaches will facilitate the intervention process for individuals struggling with addiction, mental health issues, or other harmful behaviors. These services typically include:

1. Assessment: Evaluating the individual’s situation, understanding the nature and extent of their issues, and identifying the need for intervention.
2. Planning: Collaborating with family members and friends to develop a structured, compassionate approach to the intervention. This includes determining the key participants, setting goals, and creating a communication strategy.
3. Guidance and Facilitation: Leading the actual intervention, which  involves our intervention specialists who help manage the discussion, maintain a supportive atmosphere, and keeps the focus on the individual's well-being.
4.  Treatment Options: Providing information about available treatment programs, resources, and support systems that the individual can access post-intervention.
5. Follow-Up: Ensuring ongoing support and follow-up after the intervention to help both the client and their family members navigate the next steps in the recovery process.

CASE MANAGEMENT – Mandatory check-ins with patient psychiatrists and medical doctors to maintain recovery status of client. Aftercare goal setting as well as a once-a-month family therapy session.

REMOTE COACHING – An effective way to provide sober support, offering guidance, encouragement, and accountability to individuals unable to commit to in-person sessions. 

Included in all coaching services:

• Daily 30-minute phone check-ins (nightly or more as needed), with unlimited texting
• Daily Bluetooth breathalyzer testing (device provided) - if needed
• Weekly (or more often) random drug testing
• Location tracking via "Find Friends" app, so we know client whereabouts
• Unlimited texts/calls with family/support system
• Outlook Coaching maintains close partnerships with local doctors, psychiatrists, schools (Public and Private) as well as other specialty service companies.

The frequency of contact varies - some clients call 10 times a day, others just do the nightly check-in. The priority is providing customized support based on each client's needs.